Credit Card not accepted
Carefully check your credit card data and verify that the numbers reported on the front and the CCV code, printed on the back , are correct.
On your credit cart could be activated an anti-fraud security system that at this moment our gateway doesn’t support. The credit card check circuit doesn’t work; the problem should be temporary.

I cannot access to the payment page
The credit card circuit doesn’t work, the problem should be temporary, try later.

I’ve not received any confirmation e-mail
You could have insert a wrong e-mail address at the moment of your registration , send us an e-mail at the following email form, we will try to solve the problem.

Refund policy
In case of payment by credit card , the debit will be effective after 48 hours from the purchase, if actually you have not watched the movie and you have never accessed, you can ask for accreditation of the paid amount sending your request by email form